Canada – Book a Tour – Appointment Booking Issues

Incident Report for Anytime Fitness International

Identified

ClubOS has identified the issue affecting clubs in Alberta and British Columbia that is preventing prospective members from booking appointments through the Book a Tour page.
ClubOS is currently working on a system update to address the issue.
We will continue to monitor progress and provide additional updates as the fix is implemented and booking functionality is restored.
Posted Nov 05, 2026 - 17:07 UTC

Investigating

We are currently investigating an issue affecting clubs in Alberta and British Columbia that is preventing prospective members from booking appointments through the Book a Tour page following recent time zone changes.

ClubOS is actively investigating the impact and working toward a resolution.

We will provide additional updates as more information becomes available.
Posted Nov 05, 2026 - 00:14 UTC
This incident affects: Software Partners (Club OS).