Club Hub iOS - Invite to App not working
Monitoring - We’ve identified that SMS app invite messages may be blocked by some mobile carriers without prior opt-in.

To ensure delivery and compliance, the option to Invite to App by SMS text will be removed from Club Hub iOS.

This does not impact the AF App, members can still download and use it as normal.

Please reference the Franchise Notice below for additional information:
https://resourcecenter.sebrands.com/af/blog/2026/04/eliminating-sms-text-option-from-invite-to-app-methods
Apr 22, 2026 - 14:45 UTC
Identified - We have identified the issue and are working with our provider to resolve this issue. Please continue to instruct members to download the app directly from the app store.

We apologize for the inconvenience.
Feb 27, 2026 - 22:35 UTC
Investigating - We are currently investigating a reported issue where pressing the "invite to app" button in Club Hub iOS is not sending SMS messages. If you are experiencing this issue, please instruct the member to download it directly from the app store.
Feb 20, 2026 - 23:10 UTC

About This Site

Welcome to the Anytime Fitness International home for real-time information on system status and security.
Here you will find both live and historical data on performance - Subscribe via text or email for automatic updates.

Uptime over the past 90 days. View historical uptime.
Shared Technology Degraded Performance
90 days ago
100.0 % uptime
Today
Access Pass Operational
AF App (New) Operational
AF Coach App Operational
Anytime Workouts App Operational
Brand Marketing Center Operational
Club Hub Degraded Performance
Coaching Dashboard Operational
Door Service Operational
Fab 5 Operational
Master Key Fob Ordering Portal Operational
Online Signup Operational
90 days ago
100.0 % uptime
Today
Power BI Operational
90 days ago
100.0 % uptime
Today
Recovery Services Operational
90 days ago
100.0 % uptime
Today
Shared Resources Operational
Affective Operational
Confluence Operational
CRM - Microsoft Dynamics Operational
CRM - Microsoft Dynamics 365 Operational
Jira Service Desk Operational
Master Academy Operational
Master Dashboard Operational
Wordpress Operational
Shared Support Operational
International Software Support Operational
ProVision Security Operational
Software Partners Operational
90 days ago
100.0 % uptime
Today
Clubwise Operational
Club OS Operational
Edge Operational
Fitness Force Operational
Membr Operational
Medallia Operational
Email Operational
90 days ago
100.0 % uptime
Today
Canada - Vendor Portal Operational
Billing Partners Operational
90 days ago
100.0 % uptime
Today
ABC Fitness Solutions Operational
90 days ago
100.0 % uptime
Today
Edge Operational
Ezypay Operational
Fitness Force Operational
JACCs Operational
Revio Operational
Debit Success Operational
Harlands Operational
OSP Operational
2c2p Operational
Xplor Operational
Dashboard Operational
Australia Operational
Austria Operational
Benelux Operational
Canada Operational
China Operational
Colombia Operational
France Operational
Germany Operational
Hong Kong Operational
Indonesia Operational
India Operational
Italy Operational
Japan Operational
Malaysia Operational
Mexico Operational
Morocco Operational
New Zealand Operational
Philippines Operational
Qatar Operational
Quebec Operational
Singapore Operational
South Africa Operational
South Korea Operational
Spain Operational
Taiwan Operational
Thailand Operational
United Kingdom Operational
Vietnam Operational
Website Operational
90 days ago
99.91 % uptime
Today
Austria Operational
Benelux - Belgium Operational
Benelux - Netherlands Operational
Canada Operational
China Operational
Colombia Operational
France Operational
90 days ago
99.91 % uptime
Today
Germany Operational
Hong Kong Operational
Indonesia Operational
India Operational
Italy Operational
Malaysia Operational
Morocco Operational
New Zealand Operational
Philippines Operational
Qatar Operational
Quebec Operational
Singapore Operational
South Africa Operational
South Korea Operational
Spain Operational
Taiwan Operational
Thailand Operational
United Kingdom Operational
Vietnam Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 25, 2026

No incidents reported today.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
ClubWise - Task List Call Functionality Issue
Resolved - The issue affecting call tasks within the task list has been fully resolved, and all systems are now operating normally.

If you continue to experience any lingering issues, please reach out through our standard support channels
Apr 23, 13:15 UTC
Investigating - We are currently investigating an issue affecting call tasks within the task list. Some users may experience errors when attempting to complete certain call tasks.

Our team is actively working with the vendor to identify the cause and will provide updates as more information becomes available.
Apr 21, 18:47 UTC
Apr 22, 2026

Unresolved incident: Club Hub iOS - Invite to App not working.

Apr 21, 2026
AF App - Philippines users not receiving SMS verification code
Resolved - The issue impacting OTP delivery for some Philippine members has been resolved. WhatsApp has been re-enabled as part of the fix.

If any members continue to experience issues:
-For WhatsApp delivery: Ensure WhatsApp is installed and the number is verified, then request a new OTP in the AF App.
-For SMS delivery: Install WhatsApp, delete the WhatsApp account linked to the number, then request a new OTP in the AF App.

If you continue to experience any lingering issues, please reach out through our standard support channels
Apr 21, 20:24 UTC
Identified - We are still seeing a higher than usual volume of issues with Philippines users not receiving their OTP via SMS. We are currently working with our OTP service provider Twilio to investigate this issue.
Apr 2, 15:07 UTC
Monitoring - A fix has been implemented by our Engineering team. Based on preliminary monitoring, it appears that OTPs are now being delivered successfully to Philippines users.
Mar 24, 16:01 UTC
Investigating - We are currently investigating issues with Philippines users not receiving the SMS verification code to log in to the AF App.
Mar 23, 15:23 UTC
Apr 20, 2026
Canada - BDA Vendor Portal Service Disruption
Resolved - The issue regarding our Vendor BDA vendor portal has been fully resolved, and all systems are now operating normally.

If you continue to experience any lingering issues, please reach out through our standard support channels
Apr 20, 23:01 UTC
Investigating - We are currently experiencing an issue with the BDA Vendor Portal that is impacting the ability to complete purchases. Users may encounter errors or be unable to proceed during the checkout process.

Our team is actively working with the vendor to identify the root cause and implement a fix as quickly as possible.
Apr 20, 21:13 UTC
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Canada Only - ClubOS Maintenance Update – Performance Improvement Released
Completed - The scheduled maintenance has been completed.
Apr 17, 18:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:25 UTC
Scheduled - We’re pleased to share that ClubOS deployed a hotfix earlier this week that delivers a meaningful improvement to system performance.

Franchisees should experience significantly faster inventory refresh times, now completing in under a minute. This improvement helps streamline the process of assigning personal training sessions and coordinating schedules by minimizing delays and providing more real-time visibility into availability.

This enhancement is designed to help your teams work more efficiently with clients, with less waiting and fewer interruptions during scheduling, and ensures your teams have quicker access to accurate, up-to-date information to support daily operations.
Apr 16, 18:23 UTC
Apr 16, 2026
Apr 15, 2026

No incidents reported.

Apr 14, 2026
AF Club Page Outage
Resolved - The issue impacting individual club landing pages across Anytime Fitness (AF) Webflow-hosted websites has been resolved.
Apr 14, 22:04 UTC
Investigating - We are currently experiencing an issue impacting individual club (local) landing pages across Anytime Fitness (AF) Webflow-hosted websites. Users may be unable to load these pages or may encounter errors when attempting to access them. This may affect the ability to view location-specific information, including club details, hours, and membership options.
Apr 14, 15:42 UTC
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

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