Anytime Fitness International Status

Membr - Reception Screen Access Events Delay

Investigating - We are currently aware of and investigating an issue with Membr where reception screen access events are delayed in populating.
In some rare cases, this also can result in members not being auto-marked as having attended bookings in Membr, causing them to receive an email informing them they didn't attend. These members may be blocked from creating new bookings because Membr believes they are abusing the booking system.
An update will be provided when we can identify the issue.
Apr 05, 2024 - 15:35 UTC

About This Site

Welcome to the Anytime Fitness International home for real-time information on system status and security.
Here you will find both live and historical data on performance - Subscribe via text or email for automatic updates.

Shared Technology Operational

AF App (New) Operational

AF Coach App Operational

Anytime Fitness App (Original) Operational

Anytime Workouts App Operational

Brand Marketing Center Operational

Club Hub Operational

Coaching Dashboard Operational

Door Service Operational

Fab 5 Operational

Master Key Fob Ordering Portal Operational

Shared Resources Operational

Affective Operational

Confluence Operational

CRM - Microsoft Dynamics Operational

CRM - Microsoft Dynamics 365 Operational

Jira Service Desk Operational

Master Academy Operational

Master Dashboard Operational

Wordpress Operational

Shared Support Operational

International Software Support Operational

ProVision Security Operational

Software Partners Degraded Performance

Clubwise Operational

Club OS Operational

Edge Operational

Fitness Force Operational

Membr Degraded Performance

Medallia Operational

Billing Partners Operational

ABC Operational

Edge Operational

Ezypay Operational

Fitness Force Operational

JACCs Operational

Revio Operational

Xplor - Debit Success Operational

Xplor - Harlands Operational

Xplor - TSG Operational

2c2p Operational

Dashboard Operational

Australia Operational

Austria Operational

Benelux Operational

China Operational

Colombia Operational

France Operational

Germany Operational

Hong Kong Operational

Indonesia Operational

India Operational

Italy Operational

Japan Operational

Malaysia Operational

Mexico Operational

Morocco Operational

New Zealand Operational

Philippines Operational

Qatar Operational

Quebec Operational

Singapore Operational

South Africa Operational

South Korea Operational

Spain Operational

Taiwan Operational

Thailand Operational

United Kingdom Operational

Vietnam Operational

Website Operational

Austria Operational

Benelux - Belgium Operational

Benelux - Netherlands Operational

China Operational

Colombia Operational

Germany Operational

Hong Kong Operational

Indonesia Operational

India Operational

Italy Operational

Malaysia Operational

Morocco Operational

New Zealand Operational

Philippines Operational

Quebec Operational

Singapore Operational

South Africa Operational

South Korea Operational

Spain Operational

Taiwan Operational

Thailand Operational

United Kingdom Operational

Vietnam Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 11, 2024

No incidents reported today.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

Report Synchronization - Planned Maintenance Continued

Completed - The scheduled maintenance has been completed.
May 6, 08:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 16:12 UTC

Scheduled - Self Esteem Brands (SEB) will overhaul its report synchronization process the week of April 15.

Due to this work, SEB won't refresh report data from Monday, April 15, through Friday, April 19. This will affect reports within platforms like the Anytime Fitness App, the AF Dashboard, the Coaching Dashboard, and Club Hub.
Affected reports will include:
Leads
Smart Coaching Ecosystem
Fab 5 Metrics
Client Lists
and Coach Scorecard

While SEB cannot update data during this timeframe, it will continue collecting data. Once the synchronization finishes, SEB will update all affected reports to include this data.
Apr 19, 16:11 UTC

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

Workouts App - Outage

Resolved - This incident has been resolved.
May 3, 18:57 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 3, 18:40 UTC

Investigating - We are currently aware of an issue affecting the Anytime Workouts App. At this time you may experience trouble logging in to the app.
An update will be provided when we are able to identify the root cause of this issue.
May 3, 15:21 UTC

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.