What's Happening Jira Service Management (JSM) will undergo scheduled maintenance on Friday, November 6, 2026, from 8:00 PM to 10:00 PM EST.
Impact During the maintenance window, Jira Service Management will be temporarily unavailable at various times during the maintenance, and and users will not have access to the platform.
What You Need to Do Please plan accordingly and submit any non-urgent support requests before or after the scheduled maintenance window. For urgent assistance during this time: International Users: Contact your country-specific Tech Support line for assistance.
Jira Service Management access is expected to return to normal once maintenance is complete. Any tickets submitted during the maintenance window will sync once maintenance has been completed.
Posted Nov 05, 2026 - 14:04 UTC
This scheduled maintenance affects: Shared Support (International Software Support).