Identified - ClubOS has identified the issue affecting clubs in Alberta and British Columbia that is preventing prospective members from booking appointments through the Book a Tour page.
ClubOS is currently working on a system update to address the issue.
We will continue to monitor progress and provide additional updates as the fix is implemented and booking functionality is restored.
Nov 05, 2026 - 17:07 UTC
ClubOS is currently working on a system update to address the issue.
We will continue to monitor progress and provide additional updates as the fix is implemented and booking functionality is restored.
Nov 05, 2026 - 17:07 UTC
Investigating - We are currently investigating an issue affecting clubs in Alberta and British Columbia that is preventing prospective members from booking appointments through the Book a Tour page following recent time zone changes.
ClubOS is actively investigating the impact and working toward a resolution.
We will provide additional updates as more information becomes available.
Nov 05, 2026 - 00:14 UTC
ClubOS is actively investigating the impact and working toward a resolution.
We will provide additional updates as more information becomes available.
Nov 05, 2026 - 00:14 UTC
Investigating - On October 21, 2026, a global security advisory was issued regarding vulnerabilities affecting PHP, a technology commonly used to support websites and web-based applications.
Our teams and vendors have been reviewing impacted systems and applying necessary security updates. All identified legacy websites have already been addressed by our teams, with security patches completed as of October 21, 2026.
At this time, no customer-facing impact is expected, and any remaining areas identified are being addressed as a precautionary measure.
We will continue to monitor the situation and provide additional updates as needed.
Oct 22, 2026 - 16:20 UTC
Our teams and vendors have been reviewing impacted systems and applying necessary security updates. All identified legacy websites have already been addressed by our teams, with security patches completed as of October 21, 2026.
At this time, no customer-facing impact is expected, and any remaining areas identified are being addressed as a precautionary measure.
We will continue to monitor the situation and provide additional updates as needed.
Oct 22, 2026 - 16:20 UTC
About This Site
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PHP
Degraded Performance
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Global – Jira Service Management – Scheduled Maintenance Nov 7, 2026 01:00-03:00 UTC
What's Happening
Jira Service Management (JSM) will undergo scheduled maintenance on Friday, November 6, 2026, from 8:00 PM to 10:00 PM EST.
Impact
During the maintenance window, Jira Service Management will be temporarily unavailable at various times during the maintenance, and and users will not have access to the platform.
What You Need to Do
Please plan accordingly and submit any non-urgent support requests before or after the scheduled maintenance window.
For urgent assistance during this time:
International Users: Contact your country-specific Tech Support line for assistance.
Jira Service Management access is expected to return to normal once maintenance is complete.
Any tickets submitted during the maintenance window will sync once maintenance has been completed.
Posted on Nov 05, 2026 - 14:04 UTC
Jira Service Management (JSM) will undergo scheduled maintenance on Friday, November 6, 2026, from 8:00 PM to 10:00 PM EST.
Impact
During the maintenance window, Jira Service Management will be temporarily unavailable at various times during the maintenance, and and users will not have access to the platform.
What You Need to Do
Please plan accordingly and submit any non-urgent support requests before or after the scheduled maintenance window.
For urgent assistance during this time:
International Users: Contact your country-specific Tech Support line for assistance.
Jira Service Management access is expected to return to normal once maintenance is complete.
Any tickets submitted during the maintenance window will sync once maintenance has been completed.
Posted on Nov 05, 2026 - 14:04 UTC
Scheduled Maintenance - International Clubs - Access Control Firmware v95 Release Nov 16, 2026 16:00 - Nov 19, 2026 16:00 UTC
What’s Happening: We are deploying Firmware v95 as part of the staged rollout of this access control upgrade. This release provides security and system updates designed to keep access control devices current and support future improvements. Deployment for each phase will occur over a rolling 72-hour window.
When:
International Clubs
Begins: November 16, 2026, at 4:00 PM UTC
Rolling Window: 72 hours from start time
Impact: Devices may update at different times within the 72-hour window. No extended downtime is expected. Clubs can continue operating normally throughout the maintenance period.
What You Need to Do: No action is required. Devices will update automatically. Our teams will monitor performance and device health throughout each 72-hour deployment window.
If issues persist after the update, please report them through your standard support channel.
Posted on Oct 23, 2026 - 13:48 UTC
When:
International Clubs
Begins: November 16, 2026, at 4:00 PM UTC
Rolling Window: 72 hours from start time
Impact: Devices may update at different times within the 72-hour window. No extended downtime is expected. Clubs can continue operating normally throughout the maintenance period.
What You Need to Do: No action is required. Devices will update automatically. Our teams will monitor performance and device health throughout each 72-hour deployment window.
If issues persist after the update, please report them through your standard support channel.
Posted on Oct 23, 2026 - 13:48 UTC